International Trade
Business Development
Ecommerce
EFQM Assessor
BECOME A RECOGNIZED EFQM ASSESSOR
EFQM FOUNDATION CERTIFICATION
ABOUT THE TRAINING
Join over 2,000 professionals each year in gaining the essential knowledge of the EFQM Model and RADAR, the globally recognized framework for business excellence. This foundational course is the first step toward becoming an EFQM Certified Assessor and a powerful tool for driving organizational performance improvement. The course equips individuals with an essential understanding of the EFQM Model and RADAR with access to practical insights and it is a prerequisite for the EFQM Certified Assessor.
DRIVING EXCELLENCE FORWARD
This introductory course provides a comprehensive understanding of the EFQM Business Excellence Model, and is the cornerstone for all further qualifications. Participants will understand how the EFQM model helps organizations navigate challenges and drive success. They will conduct a high-level organizational health check to identify strengths and areas for improvement.
They will apply RADAR, EFQM’s diagnostic and assessment tool, to enhance decision-making and performance.
By the end of this course, participants will have a strong foundation in business excellence principles based on EFQM methodology.
WHO SHOULD ATTEND?
EXPERTS READY TO MAKE CHANGE HAPPEN
This one-day training is ideal for professionals looking to transform organizations using the EFQM framework, including: CXOs (CEOs, COOs, etc.), department heads & consultants, quality & business excellence executives, heads of planning and strategy.
While this course is valuable as a standalone training, it is also a prerequisite for anyone pursuing an EFQM qualification to advance their career and expertise in organizational excellence.
WHY ATTEND?
This training is a must-attend for professionals looking to enhance their expertise in business excellence, strategic management, and organizational assessment. You will be able to Master the EFQM Framework and learn how it supports organizations in overcoming challenges and achieving sustainable success. You will apply the RADAR tool to assess performance, identify strengths, and target areas for improvement. You will gain the skills to conduct a high-level organizational health check, fostering continuous improvement and strategic alignment.
COURSE MODULES
Topics include:
– The Changing World: adapting to an evolving business landscape
– The Organization’s Ecosystem: understanding internal and external influences
– The Value of a model: why structured approaches matter
– The EFQM Model: core principles and structure
– RADAR: a powerful tool for assessment and improvement
– Using the EFQM Model & RADAR: practical applications
– The EFQM Digital Platform: leveraging technology for business excellence
– Next Steps: advancing your EFQM journey.
By the end of this course, participants will have a strong foundation in business excellence principles based on EFQM methodology.
Start your journey.
Want to learn how EFQM can help you Assess, Train, and Transform your organisation?
Whether you want an introduction to EFQM or details on specific products and services, our team is here to help. Contact us today to start your journey toward sustainable performance improvement.
STORY ABOUT US
OUR TEAM
Ghada Gebara
Telecom & Technologies
Strategy & Transformation
Governance
EFQM Assessor
Ursula El Hage
Technology & Innovation
Quality Management
Entrepreneurship
EFQM Trainer & Assessor
Rhea Abboud
Digital Transformation
Ecommerce
Finance
EFQM Assessor
STORY ABOUT US
CHARITY DONORS

Mia Jameson

Kira Simon

Mike Carter
